Privacy | Live De Zijderoute

Welcome to De Zijderoute. We value the privacy of our visitors and customers. In this Privacy Policy, we explain how we handle the personal data we collect and process. This policy applies to all services offered through our website, www.dezijderoute.nl.

**1. Data Controller**
The controller responsible for processing your personal data is:

De Zijderoute
Schaepmanstraat 104
1051JG, Amsterdam
Email: stegzohar@gmail.com

2. Data Processing

We only collect personal data that is strictly necessary for providing our services and optimizing your experience on our website. The data we collect falls into the following categories:

a) Personal Data
When you book a service through our website, we may collect the following personal data from you:
- Name
- Address
- Email address
- Phone number
- Payment information (when booking services)

b) Essential Communication
We will only use essential communication after you have booked a service with us. This may include sending:
- Confirmation of your booking
- Information about the booked service
- Contact details for further inquiries
- Any important updates regarding the service (such as changes to the appointment)

3. Cookies

De Zijderoute only uses essential cookies on its website. Essential cookies are necessary for the functioning of the website and cannot be disabled. These cookies do not collect personal information that can be used for marketing purposes or for tracking your browsing behavior on other websites.

The essential cookies we use ensure that:
- The website functions correctly, for example, by allowing you to book a service or by ensuring the security of the website.
- Your preferences (such as language selection or login details) are remembered during your visit.

You can configure your browser to block cookies or to notify you when cookies are being placed. However, please note that some parts of the website may not function properly without cookies.

4. Purposes of Data Processing

We process your data for the following purposes:
- Processing and managing your booking.
- Sending essential information about the services you have booked.
- Improving the user experience on our website through essential cookies.

5. Legal Basis for Processing

We process your personal data based on the following grounds:
- **Performance of a contract:** Your data is processed to manage and fulfill the bookings you make through our website.
- **Legal obligation:** We process certain data to comply with legal obligations, such as tax regulations.
- **Legitimate interest:** We have a legitimate interest in processing certain data to ensure the security and proper functioning of our website.

6. Sharing Data with Third Parties

We do not share your personal data with third parties unless it is necessary for the execution of the service or we are legally required to do so. Examples of such cases may include:
- External payment processors to handle payments.
- External service providers who assist us in carrying out the services you have booked (for example, transport or accommodation services).

7. Data Retention

We do not retain your data longer than necessary for the purposes for which it was collected, unless we are legally obliged to keep the data longer. Personal data processed in the context of bookings, for example, will be kept for as long as the service is relevant and, after the service is completed, for the duration of the applicable statutory retention period.

8. Your Rights

You have the right to submit the following requests regarding your personal data:
- **Access:** You can request access to the personal data we process about you.
- **Rectification:** You can request that we correct inaccurate or incomplete personal data.
- **Erasure:** You can request the deletion of your personal data when it is no longer necessary for the purposes for which it was collected or processed.
- **Restriction of processing:** In certain cases, you may request that the processing of your data be restricted.
- **Objection:** You have the right to object to the processing of your personal data, for example, if we use it based on a legitimate interest.
- **Data portability:** You have the right to receive your data in a structured, commonly used, and machine-readable format and to transfer it to another data controller.

You can submit a request via our contact form on the website or by emailing stegzohar@gmail.com.

9. Data Security

We take appropriate technical and organizational measures to protect your data from unauthorized access, loss, or theft. These measures include:
- Using secure connections (SSL certificates) for transmitting sensitive information.
- Limiting access to your data to only those employees who need it for the performance of their duties.

10. Changes to the Privacy Policy

De Zijderoute reserves the right to modify this Privacy Policy from time to time. The most recent version of our Privacy Policy will always be available on our website. We recommend that you review our Privacy Policy regularly to stay informed of any changes.

**11. Contact**

If you have any questions about our Privacy Policy or how we process your data, please contact us at the following contact details:

De Zijderoute
Email: stegzohar@gmail.com
Schaepmanstraat 104
1051JG, Amsterdam

This Privacy Policy was last updated on 19/09/2024